Downloading, Installing, and Setting up Microsoft Office 365

Modified on Thu, Jan 16 at 2:33 PM

Downloading Microsoft Office from the Queen’s website:

Go to www.queensu.ca in your browser.
Select the SIGN IN dropdown. This is found in the top righthand corner of the Queen’s website.
Select the MyQueen’sU – SOLUS, MyHR and More option.
Under Productivity Applications > select Software Centre.
This will open a new window where you can view most of the software that Queen’s U offers Staff/Faculty/Students/Departments.
Select the Microsoft Office tab and it will bring you to the MS Office download page:
Select the Office Portal Link in the second sentence.
This will bring you to a new page > there should be the option under Office apps & Devices to Install Office.

Install Microsoft Office:

Installing on Mac:
- Once you have downloaded the file (on a mac it will be a .pkg file) you must find it in your downloads or click it from your browser.
- Once you have opened the file, a window will appear. double-click on the MS Office icon and it will automatically start the download.
- It may ask you if you are sure you want to open it- you will select open.
- It may also ask for your computer password as permission to install the app, input your computer password to proceed with the download.
Installing on PC:
- Once you have downloaded the file (on a pc it will be a .exe file), you must find it in your downloads or click it from your browser. Double-click this to run the installer.
- It may give you a warning message about downloading this file- if it does, select the More info option and select Run anyway, as this is a safe file.
- It will ask you for permission to run the file on your computer- accept this. If it requires a password/login you may require someone from the IT department to override your system to give you permission to download. Reach out to [email protected] for this.
- Once you have accepted this, it will proceed with the setup

Microsoft Office Setup:

Office should start downloading automatically. You will need to be connected to the internet to complete this download. This process normally takes 15-20 minutes. It will advise you when the download is complete.
To activate your paid Queen’s Microsoft Office license, you will have to sign in. It is best to open Outlook, Teams, and Onedrive (if you sign into these three apps, the rest of the office suite should be signed in).
When signing in for the first time, please use your [email protected] for all initial sign-ins (not your alias or a personal email- these will not connect you to your MS Office paid license).
Signing into the desktop Outlook app:
On the Stay signed in to all your apps page- leave the checkbox checked and select OK.
On the Account successful added page- unselect Set up Outlook Mobile on my phone, too and select Done.