Uninstalling ESET Anti-Virus (macOS)

macOS - Uninstalling ESET Anti-Virus

Queen's University now uses Microsoft Defender as the default anti-virus protection. ESET is no longer needed and can be uninstall from computers deployed by Queen's Health Sciences. 

*Having Microsoft defender and ESET installed at the same time could cause issues and prevent the computer from accessing the internet.

To uninstall, follow the steps below.

1. Locate the ESET app in the "Applications Folder" 
   • To located the "Applications Folder", click the "Finder" icon on your dock (blue/white happy face)
   • In the menu bar (top of the screen), look for "Go"
   • Open "Go" and select "Applications"
   • Locate ESET app
2. Right click on the ESET icon and select "Show Package Contents"
3. Navigate to "Content > Helpers > Uninstaller"
4. Click on "Uninstaller" to begin the uninstaller and follow the steps on screen
5. Once the uninstall is complete, please restart your computer
6. After restarting your computer, go to "System Settings > Network > VPN & Filters"
7. Under "Filters & Proxies" remove any components that are associated with ESET
   • Do not remove "Microsoft Defender"

For more details instructions and addition optional steps, please review the ESET knowledge base:

• https://support.eset.com/en/kb6420-uninstall-eset-endpoint-products-for-macos