Adding Multi-factor Authentication (MFA) to a QMed email

1. Sign into your @qmed.ca email account.
   • If you're unable to sign in, send an email to [email protected] from another email address you can access, and we will unlock your account.
2. Access your Google Account settings:
   • In the top right corner of your browser, click the circular icon (this might display a letter or a picture, depending on your account personalization).
   • Select Manage your Google Account.
3. Navigate to Security settings:
   • Go to the Security tab.
   • Locate the section titled How you sign into Google and select 2-Step Verification.
4. Begin the setup: Click Get Started to initiate the 2-Step Verification process.
5. Choose an authentication method:
   • Phone number (recommended):
     • Enter your phone number in the highlighted box.
     • Choose whether you'd like to receive a call or text for authentication.
   • Alternative methods:
     • If you'd prefer to use a Security Key or Google Prompt, click Show more options and follow the on-screen setup instructions.
     • If you're unsure about these options, use the phone number method.
     • Complete the setup:
6. Complete the setup:
   • Test the authentication method by following the on-screen prompts. Ensure the device you selected is on hand.
   • If successful, click TURN ON to activate 2-Step Verification.
   • If the setup fails, try again. If you still encounter issues, email [email protected] for assistance.
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7. Set up additional authentication options (optional):
   • Once 2-Step Verification is active, you can add extra authentication methods, such as:
     • Authentication App
     • Backup codes (useful when traveling or unable to receive calls or texts)
   • You can also add:
     • Secondary phone numbers
     • Recovery email addresses
   • To do this, return to the Security tab, select 2-Step Verification, and follow the additional setup instructions.

By completing these steps, you'll enhance the security of your @qmed.ca email account. For further support, email [email protected].