Working exclusively on one profile in your preferred web browser can create challenges when blending responsibilities from Queen's University with those from the hospital, personal, or other work accounts.
We recommend maintaining separate work profiles as the optimal approach and will provide you with step-by-step instructions on how to do so in Google Chrome, Microsoft Edge, Mozilla Firefox, and Safari. If your preferred web browser isn't shown in these instructions, or if you experience any issues with these instructions, please let us know by qhsit@queensu.ca or by calling 613-533-6909.
Google Chrome:
Add a new profile
1. On your computer, open Chrome.
2. At the top right, click the Profile icon:
3. Click + Add at the bottom of the drop down.
4. A popup will appear. For adding a Queen's University profile select the Continue without an account option
5. A new web browser will open. Choose a name for this profile that clearly identifies it as your Queen's University profile (e.g., Firstname - Queen's University). You can also select a photo and color scheme for this profile in this window, but these can be added at a later date. It is recommended to use different color scheme for your profiles to easily distinguish which profile you are working in.
6. Now, you will have a clean slate profile. None of your bookmarks or passwords from other profiles will exist in this Queen's University profile and will need to be added manually. This is your opportunity to exclusively use this profile for your Queen's University work. These steps can be followed to create different profiles for any Hospital, personal, or other work.
Switching between profiles:
1. On your computer, open Chrome.
2. At the top right, click the Profile icon
3. Choose the profile you want to switch to.
If you encounter issues with links automatically opening in the wrong profile (for example, signing into Zoom or OneDrive opens in a different profile than the one you need), you should close all profiles except for the one you intend to use. This should allow you to open links in the correct profile without any problems.
For more information on how to create/remove a Chrome profile, including how to make changes to the name, colour scheme and picture, please visit this resource: https://support.google.com/chrome/answer/2364824?hl=en&co=GENIE.Platform%3DDesktop
If you have any questions, concerns, or issues with these instruction, please contact us via email at qhsit@queensu.ca or by calling 613-533-6909.
Microsoft Edge:
Add a new profile
1. On your computer, open Microsoft Edge.
2. At the top left, click the Profile icon:
3. Click Other Profiles > at the bottom of the drop down and then select + Set up new work profile.
4. A new web browser will open. For adding a Queen's University profile select the Start without your data option
5. Select Confirm and start browsing.
6. This next step is optional: You can customize your profile (appearance, layout, theme and pin websites to your taskbar if preferred- these can also be changed/added later). Select Next and Finish.
7. Now we need to go back to your Profile icon used in step 2, and select the settings gear icon.
8. Next select the 3 dots next to your profile and select Edit.
9. Choose a name for this profile that clearly identifies it as your Queen's University profile (e.g., Firstname - Queen's University). You can also select a photo/icon for this profile in this window.
10. Now, you will have a clean slate profile. None of your bookmarks or passwords from other profiles will exist in this Queen's University profile and will need to be added manually. This is your opportunity to exclusively use this profile for your Queen's University work. These steps can be followed to create different profiles for any Hospital, personal, or other work.
Switching between profiles:
1. On your computer, open Microsoft Edge.
2. At the top left, click the Profile icon
3. Choose the profile you want to switch to.
If you encounter issues with links automatically opening in the wrong profile (for example, signing into Zoom or OneDrive opens in a different profile than the one you need), you should close all profiles except for the one you intend to use. This should allow you to open links in the correct profile without any problems.
For more information on how to create, remove, and customize a Microsoft Edge profile, please visit this resource: https://www.microsoft.com/en-us/edge/learning-center/how-to-add-new-profiles?form=MA13I2
If you have any questions, concerns, or issues with these instruction, please contact us via email at qhsit@queensu.ca or by calling 613-533-6909.
Mozilla Firefox:
Add a new Mutli-Account Container (profile)
1. On your computer, open Firefox.
2. You will need to add this add-on: https://addons.mozilla.org/en-CA/firefox/addon/multi-account-containers/?utm_source=addons.mozilla.org&utm_medium=referral&utm_content=search. You can also search for this add-on in the Add-ons Manager.
3. Select the Add to Firefox button.
3. A pop up will appear- select Add > Okay.
4. In the top right-hand corner select the puzzle piece Extensions icon > Select Firefox Multi-Account Containers (open extension)
5. A popup will appear- select Get Started, and then a series of Next through informational pages on using container.
6. Select Not now for container syncing and for the Mozilla VPN settings integration pages. These can be added later by selecting the puzzle piece Extensions icon > Selecting the gear icon next to Firefox Multi-Account Containers > Manage Extensions > Select Options and you will find these setting under the Mozilla VPN & Proxy Permissions and the Synchronization sections.
6. Customize your Containers by selecting Manage Containers. Add a new container or select one of the default containers to edit or delete it. Input a name for this profile- Choose a name for this profile that clearly identifies it as your Queen's University profile (e.g., Firstname - Queen's University). You can also select a symbol and color scheme for this profile in this window, which can be changed later if needed. It is recommended to use different color scheme for your profiles to easily distinguish which profile you are working in.
Switching between profiles:
1. On your computer, open Firefox.
2. You can identify which container profile you are using by the label that should appear in your search bar.
3. You can open a different Container by right clicking on a tab you have open > select Open in New Container tab > Select which container profile you would like to open- this will open in the same window. You can also achieve this by selecting the puzzle piece Extensions icon In the top right-hand corner > Select Firefox Multi-Account Containers (open extension) > selecting any of the container profiles will open a new tab in the same window.
If you encounter issues with links automatically opening in the wrong profile (for example, signing into Zoom or OneDrive opens in a different profile than the one you need), you should close all profiles except for the one you intend to use. This should allow you to open links in the correct profile without any problems.
For more information on how to create, remove, and customize a Mozilla Firefox Multi-Account Container profile, please visit this resource: https://support.mozilla.org/en-US/kb/containers
If you have any questions, concerns, or issues with these instruction, please contact us via email at qhsit@queensu.ca or by calling 613-533-6909.
Safari:
Safari profiles requires version Safari 17 or later. If you do not have version 17 or later, you will either need to update or consider using an alternative browser.
How to check which version of Safari you have on a computer
1. On your computer, open Safari.
2. In the top left corner beside the apple icon, select Safari >About Safari
3. A window appears that provides information about the browser. The version is located below the browser name
How to update to the latest version of Safari for Mac
1. On your desktop, click the Apple icon in the upper left corner and choose System Settings.
2. In System Settings, navigate to the General tab on the left.
3. In the General tab, choose Software Update. This will show any software that needs an update, including Safari.
4. If you encounter difficulties updating Safari to the version required for creating profiles, consider using an alternative browser.
Add a new profile on a computer
1. On your computer, open Safari.
2. In the top left corner beside the apple icon, select Safari > and then select Create Profile...
3. Click Start Using Profiles.
4. Input a name for this profile- Choose a name for this profile that clearly identifies it as your Queen's University profile (e.g., Firstname - Queen's University). You can also select a symbol and color scheme for this profile in this window, which can be changed later if needed. It is recommended to use different color scheme for your profiles to easily distinguish which profile you are working in. You can choose to create a new Favourites folder for your profile or you can use an existing folder from your bookmarks. If you choose to use an existing folder- select the folder from the menu.
5. Select Create Profile. This will open your new profile in a different window.
Switching between profiles:
1. On your computer, open Safari.
2. From your start page, click your profile in your top left-hand corner. Here you can choose to switch profiles or open a new window with a different profile.
If you encounter issues with links automatically opening in the wrong profile (for example, signing into Zoom or OneDrive opens in a different profile than the one you need), you should close all profiles except for the one you intend to use. This should allow you to open links in the correct profile without any problems.
For more information on how to create/remove a Safari profile, including how to make changes to the name, colour scheme and icon, please visit this resource: https://support.apple.com/en-ca/105100#:~:text=You%20can%20change%20the%20name,%3E%20Settings%2C%20then%20click%20Profiles.
If you have any questions, concerns, or issues with these instruction, please contact us via email at qhsit@queensu.ca or by calling 613-533-6909.
Was this article helpful?
That’s Great!
Thank you for your feedback
Sorry! We couldn't be helpful
Thank you for your feedback
Feedback sent
We appreciate your effort and will try to fix the article